CaptainPass
Our product
Book sports venues and join pickup games. Players, venues and tournaments in one platform.
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captain-pass.com (opens in a new tab)Our product
eRaffle
A digital raffle and prize-promotion platform for malls and retailers. Draws, entries and winners, online.
Shoppers enter with a photo of their receipt, and organisers review every entry and run the draw live on screen.
At a glance
One platform runs the campaign from start to finish.
- Type
- Digital raffle and prize-promotion platform
- Built and run by
- LVLUP Technologies LLC
- Status
- Live on the web
- Platforms
- Phone browser for shoppers, with no app to download; web dashboard for organisers
- Languages
- Arabic and English for shoppers, with a full right-to-left layout
- Market
- Sultanate of Oman
- Website
- eraffle.om
Why we built it
Paper coupons slow a campaign down and make it hard to check.
The traditional prize promotion runs on paper: a coupon for each purchase, a box to collect them, and a draw by hand. Every step takes time and leaves room for error.
- Printing and delivery
Coupons are printed and delivered to every location, every season.
- Sorting by hand
Stacks of coupons are sorted and their details typed in by hand.
- Lost or duplicate coupons
Coupons get damaged, lost or entered twice, and the handwriting is not always readable.
- Purchases are hard to verify
Linking each coupon to a real purchase is not easy.
- No live view
Nobody knows how many people took part until the campaign is over.
- Fairness is hard to prove
A draw from a box is hard to document afterwards.
We built eRaffle to replace the coupon, the box and the hand-drawn winner with one digital platform.
How it works
From receipt to prize in seven steps.
Shoppers take part from their phone’s browser, with no app to download. One account, tied to a verified mobile number, keeps their receipts, entries, draws and profile together.
- Scan the campaign code
Scanning the campaign’s QR code opens eRaffle on the shopper’s phone.
- Register
Name and mobile number, confirmed with a one-time code sent by SMS. There is no password.
- Photograph the receipt
A photo from the camera or the gallery, with on-screen tips for a clear shot. The shopper keeps the original receipt, which is checked before a prize is handed over.
- Check the details
eRaffle reads the mall, store, amount, date and receipt number from the photo and checks them. The shopper reviews them and confirms.
- Get draw chances
Once the receipt is approved, draw chances are added to the shopper’s account. Each campaign sets how many chances a purchase earns.
- Live draw
The draw happens live, and only approved chances take part.
- Winner notice
The result is recorded and the winner gets an SMS.
Screens show eRaffle with demo data. Mall names and personal details are blurred.
For organisers
Every receipt, every location and every draw, in one dashboard.
Organisers work from a web dashboard. No receipt enters a draw until it has been reviewed.
Receipts and shoppers
- Receipt review
Each receipt opens at full size next to the shopper, mall, store, amount, chances and approval status.
- Participation terms
One set of terms covers keeping the original receipt, duplicates and personal data, and a new version is published each time an update is approved.
- SMS log
Every message, from one-time codes to receipt approvals, chance confirmations and winner notices, is logged with its send and delivery status.
Malls and locations
- Campaign overview
Receipts, chances and purchase totals in one view, filtered by mall, status or date, with the most active participants and the results for each mall.
- Mall by mall
Follow each mall’s receipts, chances, purchases and approved entries, and compare locations in reports.
- Settings for each mall
Each mall has its own location, minimum qualifying purchase, participating stores, recent receipts and draw history.
Draws, winners and reports
- Draw schedule
Draws are set up ahead of time on an approved schedule: event name, draw type, date and time, and one mall or all of them.
- Winners log
Each win is recorded with the winning chance, the shopper, store, receipt and its image, the purchase date and the draw time.
- Checks before handover
The winner’s details are matched and the original receipt is required before the prize is handed over.
- Reports in six formats
Receipts, participants, winners and the draw history, exported as XLSX, CSV, PDF, DOCX, JSON or XML.
Live draw
A documented draw, shown live to the audience.
Every draw is run on screen and saved, so it can be checked afterwards.
- Approved chances only
Only chances linked to approved receipts go into the draw.
- One mall or all
A draw can cover a single mall or every participating location.
- On the event screen
The event screen or broadcast shows the location and the number of eligible chances, then the draw begins.
- Result saved, winner told
The result goes into the winners log, and the winner is notified by SMS.
Paper vs eRaffle
From paper to one digital platform.
The same campaign, run two ways.
| Aspect | Paper coupons | eRaffle |
|---|---|---|
| Coupons | Printed and delivered to each location | Nothing to print or deliver |
| Entering | A coupon filled in by hand | A few simple steps on the phone |
| Data | Typed in by hand | Read from a photo of the receipt |
| Records | A box of coupons that is hard to check | A documented record of every entry and receipt |
| Progress | Known only after the campaign ends | A live dashboard for each mall |
| The draw | Drawn by hand from a box | Drawn on screen and saved to the winners log |
eRaffle is aligned with the digital-transformation goals of Oman Vision 2040.
How a campaign runs
Clear roles for everyone involved.
Every campaign brings together three parties, each with its own part.
LVLUP Technologies
Sets up the campaign and runs the platform, follows up on receipts, provides support, and runs the draws and reports.
The campaign organiser
Approves the locations, schedule, terms and supervision, and coordinates with everyone taking part.
Venues and sponsors
Confirm the participating stores, tell shoppers how to take part, and provide the prizes and arrange their handover.
Rollout
Three phases, from approval to final report.
- Set-up and approval
Agree the scope, locations, prizes, the rule for earning chances, and the schedule.
- Preparation and testing
Configure the platform, turn on live SMS, test a full entry-and-draw cycle, and train the team.
- Operation and follow-up
Daily monitoring and regular reports, winner documentation and prize handover, then a final report.
Recognition
A live draw on stage, at a national campaign.
In summer 2026, the Ministry of Commerce, Industry and Investment Promotion launched Live The Vibe (غيّر جو), a national campaign for discounts and promotional offers. In October 2026, eRaffle ran the live public draw on stage at the campaign’s award ceremony.
The campaign also recognised our company and our founder:
Live The Vibe 2026 award
Presented to LVLUP Technologies at the campaign’s award ceremony. Our founder received it on stage from H.E. Sulayem Al Hakmani, Chairman of the Consumer Protection Authority.
Certificate of appreciation
From the Ministry of Commerce, Industry and Investment Promotion to our founder, Sulaiman Al Sinawi, for his active participation and valuable contribution to the success of the campaign’s first edition.
Planning a prize promotion?
Tell us about the campaign, its locations, dates and prizes, and we’ll come back with a clear plan and a quote.
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